Sales Associate

Job Location

On Site

Published By

Izipho Gifts & Designs

Type of Job

Full Time

Published Date

About the job

As the public face of the company the Sales Associate is responsible for dealing with any and all customer questions about the products and services the company offers. A Sales Associate is expected to be continuously updating their knowledge of the company products, services, and policies.

Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.

Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.

This is the type of person we are looking for.

Requirements

  • Assist customers with requests in store and on the phone

  • Demonstrate knowledge of products and services to customers

  • Greet customers in a friendly and polite manner

  • Keep an eye on inventory levels and restock shelves as needed

  • Educate customers about current promotions and advertisements

  • Ring up customers at the cash register, take payments, and issue receipts

  • Stamp, mark, and tag prices on merchandise

  • Contribute to team's daily sales goals

Qualifications

  • High school diploma required

  • 1-2 years of sales experience or customer service experience

  • Willing to work nights, weekends, and holidays

  • Excellent verbal communication skills

  • Strong orientation towards providing excellent customer service

  • Basic math skills

  • High attention to detail

  • Demonstrated selling skills

  • Ability to maintain a professional appearance

Address

280 Corlett Dr, Bramley, Johannesburg, 2018, South Africa

© 2018 by Izipho Gifts & Promotions

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