Type of Job
About the job
As the public face of the company the Sales Associate is responsible for dealing with any and all customer questions about the products and services the company offers. A Sales Associate is expected to be continuously updating their knowledge of the company products, services, and policies.
Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.
Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.
This is the type of person we are looking for.
Assist customers with requests in store and on the phone
Demonstrate knowledge of products and services to customers
Greet customers in a friendly and polite manner
Keep an eye on inventory levels and restock shelves as needed
Educate customers about current promotions and advertisements
Ring up customers at the cash register, take payments, and issue receipts
Stamp, mark, and tag prices on merchandise
Contribute to team's daily sales goals
High school diploma required
1-2 years of sales experience or customer service experience
Willing to work nights, weekends, and holidays
Excellent verbal communication skills
Strong orientation towards providing excellent customer service
Basic math skills
High attention to detail
Demonstrated selling skills
Ability to maintain a professional appearance
280 Corlett Dr, Bramley, Johannesburg, 2018, South Africa